I think you are using insert/Delete rows activity, where you specify the cell and it inserts the row at that particular cell.
In your case I think you would have specified at A5 so the empty row would have inserted and before A5 value would have moved to A6,
But A4 will remain as it is.
If my understanding is not correct, can you provide ur workflow and Excel sheet.
what i meant is, when another input write to B5, the data in A5 suddenly change to A6…
and yes, i do use insert/delete rows activity.
is there any way to prevent this?