Inconsistent behavior with Trusted IP ranges

[VamsiNadimpalli]

We are observing inconsistent behavior where certain resources can connect to UiPath Automation Cloud from personal devices that are outside the Trusted IP ranges configured for the tenant. Are there any scenarios in which this configuration may not be enforced?

[ForsakenFiji (Nick Sudh)]

Do you have any Trusted public apps? Those bypass the org-level IP restrictions.

[yedukondaluaregala (YK)]

@VamsiNadimpalli

check the below documentation , this might help you.

Automation Cloud - Restricting access by IP

Automation Cloud Public Access To Outside the Organization

Automation Cloud Public Access Outside the Organization Issue Description: Is cloud.uipath.com is using Ingress or Egress traffic? If Automation Cloud is used for an organization, the organization data should not be accessed outside the organization and it should also not be exposed to public outside the organization. How can this be implemented? Does technical support assess the organization environment? Resolution: All sessions start from Robot and Studio and go to UiPath cloud. There are n…

Let me know if this works.
Happy Automation

[Anil_G (Anil Gorthi)]

@VamsiNadimpalli

these are few restrictions

apart from this its better you contact the customer portal support team directly with thi as they would be able to check from thier end about the issue..but there are no know issues open with IP restrictions as such

cheers

[VamsiNadimpalli]

There are no trusted public apps.

[VamsiNadimpalli]

Thanks for sharing. We went through all of it. Created a support ticket. Will keep the group posted.