How to fetch variable values from Ritm table in service now

[Venkat_Gandham (Venkat)]

How to fetch the variable values from RITM ticket in servicenow

[Cristian_Negulescu]

Hello Venkat,
If you want to work with variables from ServiceNow you have 2 options one RITM dedicated activities:

Create Requested Items (RITM) in ServiceNow with UiPath Robots | RITM automation | RPA ServiceNow

You have dedicated activities for ServiceAPI:

Service Catalog API for ServiceNow | UiPath | RPA| Catalogs | Items | Cart | Categories | ServiceAPI

And you have a long approach with Table API:

ServiceNow variables called from UiPath | Get Variables | Update Variables | Table variables logic

Thanks,
Cristian Negulescu