How to capture when my outlook application in desktop goes into Not Responding state?

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Hi all, in my automations, i want to do a check to see, if the outlook application is responding or not. Because many times I see the outlook app is in a not responding state due to which my automation fails. Can anyone suggest a way to deal with this issue.
What I am looking for: A solution to check and find if outlook app is not responding and deal with it, to kill or close, etc.

Thanks

2

@aditya_chapetla

Welcome to the community :slight_smile:

Follow these steps:

  • Drag and drop an “Element Exists” activity onto your workflow.
  • Indicate a UI element within the Outlook application window that typically indicates responsiveness (e.g., the main window title, a toolbar button, etc.).
  • Set the output property to a boolean variable (e.g., isOutlookResponsive).
  • Add a decision or an “If” activity after the “Element Exists” activity to check the value of the isOutlookResponsive variable.
  • If isOutlookResponsive is False, Outlook is unresponsive.
  • In this case:
    • Use the “Kill Process” activity to terminate the Outlook process forcefully.
    • Alternatively, use the “Close Application” activity to gracefully close the Outlook application.
    • You may also log a message or perform any additional actions as needed.
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Thanks, however each time the outlook application goes into not responding state, the UI elements effected gets changed. So I cannot use any specific elements.

4

Hi @aditya_chapetla ,

In an assign activity use the following expression.

Process_list = System.Diagnostics.Process.GetProcesses

Then use an if condition inside a for loop to check if the current process is outlook or not and then check its responding status. based on the status take your required actions.

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Process list variable type should be

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Okay, so is there a way to only find the status of outlook instead of getting list of all processes and then doing a for each?
Like only check the status of outlook, if that is responding or not.

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@aditya_chapetla you can use invoke code if you want or if you are trying to reduce iteration in for loop use.

System.Diagnostics.Process.GetProcessesByName("OUTLOOK")

you would still have to use for loop but not your iteration count would just be 1

edit: try this

System.Diagnostics.Process.GetProcessesByName("OUTLOOK").Any(Function(x) p.Responding)

seems to be working for me will return a boolean.

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Mark this as solution if it works

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