GetOutlookMailMessages for certain email

Help Activities
,
1

I found GetOutlookMailMessages activity did not work for below email file. Could any body tell me the cause of the problem? Thank you.

The image shows a structured data representation of an email message, detailing its various fields such as addresses, priority, subject, encoding, and attachments, with most fields currently set to null or empty. (Captioned by AI)
The image shows a structured data representation of an email message, detailing its various fields such as addresses, priority, subject, encoding, and attachments, with most fields currently set to null or empty. (Captioned by AI)526×507 7.22 KB

The image shows a data inspection tool displaying a collapsed view of an Outlook email object where almost all properties have encountered the same exception error: "Exception has been thrown by the target of an invocation." (Captioned by AI)
The image shows a data inspection tool displaying a collapsed view of an Outlook email object where almost all properties have encountered the same exception error: "Exception has been thrown by the target of an invocation." (Captioned by AI)775×520 9.08 KB

【纠正标题】 Classic Highland Cow Jennifer Tao 20250605.zip|attachment (286.2 KB)
correct email: Classic Howly Jowly Toy Bundle - All Dog Sizes Diego Qian 20250619_.zip|attachment (126.2 KB)

2

Dear @Li_Eric,

Could you please try to implement below flow & check.
Make sure you have unread email present in your inbox.

The image displays a UiPath automation workflow that retrieves the first unread desktop Outlook mail message from the inbox and displays its subject in a message box. (Captioned by AI)
The image displays a UiPath automation workflow that retrieves the first unread desktop Outlook mail message from the inbox and displays its subject in a message box. (Captioned by AI)1618×964 65.6 KB

Br,
NikZ

3

@Li_Eric,

Could you please elaborate more on what do you mean by not working? Also what you are trying to achieve?

4

Hi @Nikhil_Zambare1, can you get the content of my email with UiPath?
I have used this automation for years. It works well. The email I uploaded is the only exemption, so I wonder the email itself has some problem.

5

Hi @ashokkarale
I want to get the information in the email. It worked well for other emails. But it got nothing from this email.

6

Dear @Li_Eric,

I suspect issue in email due to confidentiality, encryption or formatting.
Could you please let me know if you found anything speacial regarding this email.

As I see your GetOutlookMessage activity succesfully showing retrived email as count 1, but not able to disply data.

The image shows a debugging window displaying a list of "MailMessage" objects with a count of 1, where the fields "From," "Sender," and "Reply To" are all null. (Captioned by AI)
The image shows a debugging window displaying a list of "MailMessage" objects with a count of 1, where the fields "From," "Sender," and "Reply To" are all null. (Captioned by AI)874×183 24.6 KB

Br,
NikZ

7

Hi @Nikhil_Zambare1,
This email appears to be normal except the distance between tables are larger. I just uploaded a correct email in this post.

The image shows two sample specification sheets for products titled "Classic Highland" and "Classic Howly Jowly Toy Bundle" with their respective details on submission dates, expected report dates, buyers, manufacturers, and testing requirements. (Captioned by AI)
The image shows two sample specification sheets for products titled "Classic Highland" and "Classic Howly Jowly Toy Bundle" with their respective details on submission dates, expected report dates, buyers, manufacturers, and testing requirements. (Captioned by AI)1358×826 76.8 KB

8

@Li_Eric

just to make sure can you click forward and send the email to yourself and check if that works

cheers

9

Hi @Anil_G
I can forward this email to myself, but the content cannot be got by GetOutlookMailMessages.

The image shows a software debugging interface with multiple instances of the error message "Exception has been thrown by the target of an invocation" related to various mail message properties. (Captioned by AI)
The image shows a software debugging interface with multiple instances of the error message "Exception has been thrown by the target of an invocation" related to various mail message properties. (Captioned by AI)761×446 7.37 KB

10

@Li_Eric

Even the forwarded email gives the same error?

If you open the exception message does it show any other details of exception?

Cheers

11

The GetOutlookMailMessages activity didn’t throw exception. Just the return values (i.e., currentitem.subject, currentitem.body,…) are null.

12

@Li_Eric

I can see exception has been thrown by target invocation error if you double click and open does it show any inner exception details?

Also if it is occuring only for specific email then mostly it should be the email encryption issue

Alternately try considering smtp or o365 activities which handles emails in different ways and that could sort the issue

Cheers