The GetOutlookMailMessages Activity intermittently throws the below exception and I couldn’t find any helpful resources on this issue. Can someone please help me understand how to fix this.
23.10.0+Branch.master.Sha.e038c5a32a4f890ba12a3c04ac465dc8811521e0
Source: RetrievingSortingoutEmailRequest
Message: The operation failed.
Exception Type: System.Runtime.InteropServices.COMException
System.Runtime.InteropServices.COMException: The operation failed. at Microsoft.Office.Interop.Outlook._MailItem.get_HTMLBody()
at UiPath.Mail.OutlookAPI.AddHtmlBodyAlternateViewIfNeeded(MailMessage mailMessage, MailItem mailItem)
at UiPath.Mail.OutlookAPI.CreateMailMessageFromOutlookDynamicItem(Object item, Boolean saveattachments, String folderpath)
at System.Dynamic.UpdateDelegates.UpdateAndExecute4[T0,T1,T2,T3,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2, T3 arg3)
at UiPath.Mail.OutlookAPI.GetMessages(MAPIFolder inboxFolder, Int32 count, MailFilterVariant filterVariant, EOrderByDate orderByDate, Boolean onlyUnread, Boolean markAsRead, Boolean getAttachments, CancellationToken cancellationToken)
at UiPath.Mail.OutlookAPI.GetMessages(String account, String folderMail, Int32 count, MailFilterVariant filter, EOrderByDate orderByDate, Boolean onlyUnread, Boolean markAsRead, Boolean getAttachments, CancellationToken cancellationToken)
at UiPath.Mail.Outlook.Activities.GetOutlookMailMessages.<>c__DisplayClass40_0.b__0()
at System.Threading.Tasks.Task1.InnerInvoke() at System.Threading.Tasks.Task.<>c.<.cctor>b__272_0(Object obj) at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state) --- End of stack trace from previous location --- at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread) --- End of stack trace from previous location --- at UiPath.Mail.Activities.Extensions.TaskExtensions.TimeoutAfter[TResult](Task
1 task, Int32 timeoutMs)
at UiPath.Mail.Activities.GetMailActivity.ExecuteAsync(AsyncCodeActivityContext context, CancellationToken cancellationToken)
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.Mail.Activities.BaseMailAsyncActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)