Get Asset Timeout

Help Orchestrator
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1

Is there a timeout period with the orchestrator session or something? Because I get this error message when I try and use an asset after not contacting the orchestrator for a couple of hours. It doesn’t happen if the robot has just started and gets an asset though.

“System.TimeoutException: The operation has timed out.
at UiPath.Core.Activities.BaseAssetActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)”

2

May be your Machine gets disconnected from Orchestrator. You can check your Uipath Assistance to see if it is connected or not.

3

I don’t think that is the case because I don’t get any robot disconnected alerts. And I have a trigger to restart the process if it fails, and that can always start the robot again, so I assume it is connected.

4

Try this - Increase the Asset Timeout from Default (30 secs) to 60 seconds and add 2 retries in case it fails.

5

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