Error when program try to open Word

When the program try to open a .docx file this error appears…


20.10.3+Branch.master.Sha.7813e000692e3c2b01e0d34df985b6379a3f1eff

Source: Use Word File

Message: Error opening document, make sure Word application is installed. If already installed, an Office Repair may be required.

Exception Type: UiPath.Word.WordException

RemoteException wrapping UiPath.Word.WordException: Error opening document, make sure Word application is installed. If already installed, an Office Repair may be required.
at UiPath.Word.WordDocument…ctor(String documentPath, Boolean createNew)
at UiPath.Word.Activities.WordApplicationScope.Execute(NativeActivityContext context)
at System.Activities.NativeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)


Hi @subblebooble,
Which version of Word do you have?

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Hi @Pablito (thanks for the answer)
The version is 1902 (build 11328.20438)

I believe you gave me Windows version instead of Word :slight_smile:

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Sorry man
I’m going nuts here!

Some informations:
It’s a x64 version (my windows too)
It’s a 365 ProPlus

Excel had the same error and I delete one folder in regedit (Win32) and It’s worked!

But when I try to run a process with Word UiPath show me that error.

Here is an print about Office (I don’t know this is right)
image

@subblebooble
Did you try the Office repair tool?

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Yes I did and didn’t work…

But I’ve searched for this MSWord path on Regedit:

\HKEY_CLASSES_ROOT\TypeLib{0002E157-0000-0000-C000-000000000046}\5.3\0

and I found the solution just deleting Win32 folder.

Thanks for all replies! :grinning:

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