Error message "HTTP Error 500.31 - ANCM Failed to Find Native Dependencies" Appears When Accessing UiPath Test Manager

How to resolve the Error message "HTTP Error 500.31 - ANCM Failed to Find Native Dependencies" that appears when accessing UiPath Test Manager?

Issue Description:
Sometimes, an error message “HTTP Error 500.31 - ANCM Failed to Find Native Dependencies” appears when accessing UiPath Test Manager.

image.png


Root Cause and Resolution:

  • This issue occurs when the version of .Net Core isn't compatible with the version of Test Manager being installed.
  • To resolve this, download and install the correct version of .Net Core as per the prerequisites of the Test Manager version you are installing. (Test Manager .Net Requirements)
  • Reset the IIS and retry accessing the Test Manager. It should open successfully.
image.png

Read more on the Troubleshooting procedure of ASP.Net Core on Azure App Service and IIS.