Entra ID Integration

Help Automation Cloud
1

Hi guys,

I have done Entra ID SSO configuration in Automation Cloud. integration type is: UiPathManaged multi-tenant application.
App is successfully provisioned and in business end i have cofnigured email addreses who can acces this api to connect to Automation Cloud. Everyone on that group can access it but it doesnt show the list in the User account on Automation Cloud. Is this a normal behaviour as i dont think so. This leads to no transparency at all.
What would you suggest?

Thanks a lot in advance :folded_hands:emphasized text

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2

Hi @Albi_Xhako

This is expected behavior because in Microsoft Entra ID integration, directory users and groups are managed externally and appear in Automation Cloud only when searched or explicitly assigned, so they are not fully listed for visibility. Automation Cloud - Microsoft Entra ID integration for Automation Cloud and Automation Cloud Public Sector

Recommended approach is to enable SCIM provisioning so users are automatically created and visible in Automation Cloud.

For More-
Configure UiPath for automatic user provisioning with Microsoft Entra ID - Microsoft Entra ID | Microsoft Learn

If helpful, mark as solution. Happy automation with UiPath

3

@Albi_Xhako Yes. This is expected.

For better transparency, I would suggest:

  1. Create a dedicated Entra security group for UiPath access.
  2. Assign that group in the Entra Enterprise App.
  3. Add/map the same group in UiPath Automation Cloud roles/groups.
  4. Manage membership from Entra ID as the source of truth.

So I would not consider this a provisioning issue directly. Better to manage access through Entra groups and map those groups clearly in UiPath.es, this is mostly expected behavior with Microsoft Entra ID integration.

4

Hi @Albi_Xhako

Yes, this is normal behavior with Entra ID integration.

Users are managed in Entra ID, so they may not automatically appear in the Automation Cloud user list. They become visible when assigned or synced.

For better visibility and management:

  • Create a dedicated Entra ID group for UiPath users.

  • Assign that group to the UiPath application.

  • Manage users through the Entra ID group.

  • Consider using SCIM provisioning to automatically sync users into Automation Cloud.

This keeps Entra ID as the single source for user management and access control.

Happy Automation.