Conversion of currency from one currency value to other currency value is a typical Manual and time consuming tedious process in a Backoffice process of a Bank. The currency conversion team receives approximately 10 excel files in a day which has around 10k rows of data. The recommended business process is to use the live data from Google for the conversion values. The current automation process is not efficient and take a lot of time and manual effort in completing the process which creates delay in completing the currency conversion transaction.
The Automation solution using UiPath and Enhanced RE framework executes the tasks as and when the input excel file is available and takes away significant amount of robotic work from the officers which creates great employee engagement, productivity and better customer satisfaction.
Lets see the entire use case and implementation in action.
Industry categories for this use case: BFSI
Skill level required: Advanced
UiPath Products that were used: UiPath Studio, UiPath Orchestrator
Other applications that were used: Excel
What is the top ROI driver for this use case?: Improve customer experience