Could not start executor. Could not find part of path 'C:\WINDOWS\TEMP\UiPath\CredProvider

[phauck (PATRICK M HAUCK)]

We are seeing intermittent faulting of unattended jobs with failed result System Exception: Could not start executor. Could not find part of path ‘C:\WINDOWS\TEMP\UiPath\CredProvider’. Most of the time the job executes as expected, but we sometimes get this error. Any ideas how we can troubleshoot this?

[Gowtham_K115 (Gowtham Krishnan)]

Hi @phauck

try this

Could not find a part of the path (CredProvider)

Hello, One of my RPAs started giving an error while executing the process last week. Below is a printout of the error message. Could someone help me understand what this error is and how to resolve the issue? Thanks in advance. [The image shows an error message indicating that the executor could not start because it couldn't find the specified path: 'C:INDOWSystemTempiPathredProvider'. (Captioned by AI)] Obs: The other automations are running without any problems and no updates have been mad…

Could not start executor. The wait operation timed out. (Exception from HRESULT: 0x80070102) RemoteException wrapping System.Exception: Could not start executor. The wait operation timed out. (Exception from HRESULT: 0x80070102)

Someone who has an solution for this issue? Have to deal with the same issue. Strange thing at it is that just one specific process gives this error.

Regards,
Gowtham K

[Andrei_Vintila]

@phauck The next versions of Robot 23.4.10, 23.10.9 and 24.10.5 will have a fix for this issue.

[phauck (PATRICK M HAUCK)]

Thanks, @Andrei_Vintila. Is there a workaround we can perform while we wait for the next version?

[marian.platonov]

Try creating the missing “\UiPath\CredProvider” directory under the Temp folder and give Full Control for Everyone.

Try also to change the robot credentials in Orchestrator and use the Orchestrator Database Credential Store until the release of the new patches.

Try to downgrade the robot to 22.10.15 until the release of the new patches.

Note: In the new robot patches

“Previously, the Robot stored Credential Provider logs under a temp folder (‘C:\WINDOWS\TEMP\UiPath\CredProvider’), risking being cleaned up and possibly interrupting execution. Now, these logs are securely stored in the %programdata% directory, minimizing external impact.”