How to Configure Troubleshooting Sessions?
After installing Studio the user could not sign-in for Troubleshooting Sessions.
The Configure Troubleshooting Sessions option is only available if interactive authentication is enforced. It is needed to enforce Interactive Authentication from Tenant / Settings / Robot Security and check Interactive Sign-on SSO for this option to be available.
- Connect Assistant to Orchestrator by using the template machine key and sign-in feature.
- The "Troubleshooting Sessions" feature is accessible by going into Tenant - Monitoring - Unattended Sessions tab.
- Select Configure Troubleshooting Sessions menu from that page and the troubleshooting session dialog opens:
- Adjust the session timeout and save.