Connected As Unattended Robot. Sign In Or Enable Troubleshooting Session From Orchestrator For Debugging Purposes

[system]

How to Configure Troubleshooting Sessions?

• After installing Studio, the user is unable to sign-in for Troubleshooting Sessions

• The Configure Troubleshooting Sessions option is only available if interactive authentication is enforced. It is needed to enforce Interactive Authentication from Tenant / Settings / Robot Security and check Interactive Sign-on SSO for this option to be available.

Resolution:

1. Connect Assistant to Orchestrator by using the template machine key and sign-in feature.
2. The "Troubleshooting Sessions" feature is accessible by going into Tenant - Monitoring - Unattended Sessions tab.

3. Select Configure Troubleshooting Sessions menu from that page and the troubleshooting session dialog opens:

4. Adjust the session timeout and save.