Changing Prod subscription to Dev

I recently purchased a UiPath - Flex - Automation Developer - Named User license, mainly to use Studio, but looking at Customer Portal, it appears that the subscription is Production, and when I try to activate Studio, it says that this license does not include it. Is there a way to change my license to Development?

@Rick25

It’s better to connect with your Sales person and get it fixed.

Hi @Rick25

When you say it’s a “Production” license, do you mean it’s connected to your Production tenant? Or are you saying that the license type is incorrect entirely?

Usually an Automation Developer license is not Production or Development specific - but rather linked to a User in any environment/tenant.

Can you attach a screenshot of the License type in Customer Portal so I can assist before escalating to your UiPath Sales Representative.

Thanks :slightly_smiling_face:

Hi @Rick25

Have you added the user to the Automation Developers group? (when in Cloud)

Regards
Soren