Cannot open item (new process)

[Julia_Siderska]

Hello. I have problem when I want to start new process in UiPath Studio v. 2021.10.7.

The message is: The project …\json could not be opened. Opening the project timed out.
I have Windows 11.
Could you please help me?

[Sudharsan_Ka]

hi @Julia_Siderska

Checkout this thread

Getting timeout error while creating new process & opening existing project

Hi @hvrthotapalli For a quick workaround, this post might help: However, for a more permanent solution, could you please run the [image] that you can find in the start menu and send me the resulting zip file via a private message @loginerror? Also, see here for more information that we would need:

Regards
Sudharsan

[Gokul001 (Gokul Balaji)]

Hi @Julia_Siderska

Check out this thread

Project.json couldn not be opened: illegal characters in path

Hi @loginerror After keep checking how to fresh install UIPath, your previous post on how to fix UIPath installation issue solved the problem. Here is the link: How to fix your Studio installation / Licensing issues. Step 3 in that post is essential to remove any residual files from previous UIPath version. I still cannot recover my previous UIPath files but at least the software works. Cheers.

Regards
Gokul