Calculating process throughput time only during working hours

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1

Hi, let’s assume that a process arrives at 17:00 and the shift ends at 18:00. If this process is processed at 10:00 the next day and the working time starts at 09:00, the throughput time of this process is calculated as 17 hours.
However, if we could calculate it as working hours, the processing time of this process was actually 2 hours. (between 17:00 and 18:00 and the next day between 09:00 and 10:00)

Is there any possibility that we can calculate workdays and working hours in the Process Mining application? So we can use avg. throughput time more efficiently.

2

Hey Onur,

The answer will be different depending on the version. Which version of the PM product are you using? Standalone, Automation Cloud or Automation Suite?

4

Update; It is Standalone.

5

Hi there, is there any update for this case? :slightly_smiling_face: