Calculating process throughput time only during working hours

Hi, let’s assume that a process arrives at 17:00 and the shift ends at 18:00. If this process is processed at 10:00 the next day and the working time starts at 09:00, the throughput time of this process is calculated as 17 hours.
However, if we could calculate it as working hours, the processing time of this process was actually 2 hours. (between 17:00 and 18:00 and the next day between 09:00 and 10:00)

Is there any possibility that we can calculate workdays and working hours in the Process Mining application? So we can use avg. throughput time more efficiently.

Hey Onur,

The answer will be different depending on the version. Which version of the PM product are you using? Standalone, Automation Cloud or Automation Suite?

Update; It is Standalone.

Hi there, is there any update for this case? :slightly_smiling_face: