Attended bot trigger from Salesforce Lighning

Help Robot
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#1

Hi everyone,

I have a scenario where the user should be able to trigger an attended Bot on click of a button from the salesforce lightning application.

We have tried the JavaScript buttons, but the JS buttons are not supported in the Lightning instance of Sales force.

An other way is to use the User event - “On Click event” trigger.

I want to know if there is another way to directly trigger the Attended bot from the lightning tool. like a API triggers or a script

1 Like
#2

Hey @Bhargavaksomarouthu

Yes, you can use the monitoring events to perform the same.

Bot will be triggered before you start using Salesforce and then once the particular item is clicked bot starts processing.

You can try this as well

Thanks
#nK

#3

Thanks Nithin, I will try your suggestion.

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