Cannot create project shortcuts on Assistant Desktop

Help Assistant
1

Assistant → Installed Projects → Right side ⋮ → Click → Click on Create Shortcut → A warning appears that it cannot be created.

How can I resolve this?

I am using the enterprise trial version.

2

When the Create shortcut is triggered, a GET request to https://cloud.uipath.com/YOUR_ORG_NAME/YOUR_TENANT/orchestrator_/odata/Settings/UiPath.Server.Configuration.OData.GetLicense is called.

Open Assistant in Debug mode → Ctrl+Shift+I → observe if the call is 200

  • Make sure that you are using a Windows OS machine.
  • Make sure that you are using an Enterprise license with at least an attended user license assigned to yourself.
3

How can I operate the Assistant in Debug mode as mentioned above?

4

For Assistant >=2025.x.x

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image338×458 30 KB

A similar Inspect page needs to open

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  • If you don’t see yet the right side area, perfor a Ctrl+Shift+I in opened Assistant

For Assistant <=2024.x.x

  • Close any Assistant
  • In cmd.exe run

"C:\Program Files\UiPath\Studio\UiPathAssistant\UiPath.Assistant.exe" --dbg cli flag

  • Then Ctrl+Shift+I in opened Assistant
5

Thank you for your response.
Observe if the call is 200
→ YES, 200

What should I do next?

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6

The next step is to check if you are using an Enterprise license.

7

I am currently trying out the enterprise version.

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8

In the Debug in assistant for Console tab, do you see any errors?
What about in the cmd.exe console?

9

【cmd】

{
event: ‘Process.SendToDesktop’,
data: {
InvocationMethod: ‘ProcessListContextualMenu’,
State: ‘Unknown’,
ProcessId: ‘e040d1276d16028874554e69bb7ab298’
}

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10

Raise a support case on https://customerportal.uipath.com/ so we can take a deeper look.