I’m having difficulty with the “use browser” feature in StudioX and I’m hoping that someone out there can help me
We use an IT ticketing system called Service Now. In my automation, I have the Bot log into Service now via the website. Each time we put in an IT ticket and select “order now”, it then automatically opens a new browser / creates a unique Request # ( which has a unique URL attached to it ).
In creating the automation, I select “indicate application to automate” but then it pulls this unique browser URL that is attached to a specific ticket number.
I’ve tried not creating a new “use browser/application” (using the record feature) but then the Bot gets hung up once it realizes it’s in a new browser and stops working.
Any help or advice you have is greatly appreciated! Thank you!