AI Challenge Leveraging Task Mining to Identify Automatable Processes

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AI Challenge Leveraging Task Mining to Identify Automatable Processes

Use Case Description

Within an Organization Main/Driving business process will be clear when considering for automation. However, some of the processes within a business unit are missed or not considered for automation due to it not being prevalent enough or simply an oversight.
This results in opportunities lost by the business users in leveraging a more complete automation solution.
Enter UiPath Task mining, by running in the background and capturing the business actions within the environment and then using ML to map it into a noticeable line of action helps identify processes that would have otherwise been ignored.
Results of Task mining can be leveraged by the business unit to drive greater automation solutions that can integrate within the main automation scope.
This delivers more complete automation transformation, greater bot utilization and drives greater ROI.

Active Scenario:

Main Process Considered for Automation by a business unit in the Financial sector:

  1. Financial Reconciliation Process.
  2. Data update into Main MIS system
  3. New User account creating from Fillable forms. (PDF, Scanned or Native)

Additional Processes discovered via task mining:
I. Updating daily currency exchange values from Data stream.
II. Migrating business sensitive records to data warehouse.

AS-IS WORKFLOW, TO-BE WORKFLOW

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Other information about the use case

Industry categories for this use case: Customer Service, Finance, HR, Logistic, Banking, Insurance

Skill level required: Advanced

UiPath Products that were used: UiPath AI Center, UiPath Automation Hub, UiPath Task Mining

Other applications that were used: -

Other resources: Introduction

What is the top ROI driver for this use case?: Accelerate growth and operational efficiency

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