We went through the above instructions that resolved the Cyberark application portion, but we are using Cyberark CCP and the error message remains. Do you have any advice on CyberArk CCP?
Please check this
If the issue still persists…please provide more details like what was tried and what error you are facing
Cheers
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Hi @Anil_G, Thanks for the detailed article link!
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I was having this issue also and I resolved it by using the Object name for the CyberArk account instead of the “Userame”.
‘PDKTC511E Failed to prepare data’ is the error I saw in the event logs on the server.
The “GetCredential.bat” file in the plugins folder is expecting the Object Name and Not the UserName of the account.
Yoichi
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