403 Forbidden Error while updating my profile

Feedback Community
1

Hi folks,

Facing 403 forbidden while updating my profile in uipath connect.

attached screenshot for reference.

image
image1100×328 5.94 KB

1 Like
2

Hi @Himanshu.joshi

Check this @Pablito

Thanks
Ashwin S

2 Likes
3

@AshwinS2 - thanks for information :slight_smile:

Hi @Himanshu.joshi,
Can you please check if problem is still? Have you tried to do the same of different web browser?

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4

@Pablito

Yes i try both edge and internet explorer browser and getting the same 403 forbidden error.

5

I informed proper team to check it. Will let you know if I will have any update on this :slight_smile:

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6

Hi @Himanshu.joshi -

Is it possible to know which sections of your profile are you trying to update?

Thanks,

Alin

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7

Hi @AlinCopoiu

sorry for the delayed response

which update my profile picture i am facing this issue.

8

Hi,

@Pablito and @AlinCopoiu

I tried updating the profile again and getting the same error.

9

Hi @Himanshu.joshi,

Did a couple of tests in the meantime and I didn’t experience any issues in updating my profile pic with jpeg, png or gif formats.

Can you please let me know the size of the pic you are trying to upload, the format as well as the browser you’re using.

Thanks,

Alin

1 Like
10

Hi @AlinCopoiu

file format : .png
file size : 986 KB

I try updating the profile picture with IE, Edge and Chrome as well and getting the same error

But i updated my Uipath Forum profile picture successfully.

11

HI @AlinCopoiu @Pablito,

Any update on this issue because I can update my profile in the Uipath forum but getting error in connect.

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@AlinCopoiu - could you help? Thank you in advance.

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14

Hi @Himanshu.joshi I’ve already asked for an update from our dev team. I ll come back shortly with an update.

Thanks,

Alin

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15

Thankyou @AlinCopoiu i am waiting for your response.

16

Hi @Himanshu.joshi,
Hope everything goes well? Have you tried to update your pic in the new platform?
If not, this would be a great opportunity to discover the new platform.

Thanks,

Alin

1 Like
17

Hi @AlinCopoiu,

The issue were resolved.