Use Case - Agentic AI

[Jon_Smith]

Description

Use case demonstrating a scalable approach to using Agentic AI and UiPath Processing mining as part of the HyperHack 2024 and a finalist.

Link

IntelliDesk - HyperHack-2024

IntelliDesk - HyperHack-2024 Use Case Description The IntelliDesk leverages Agentic AI and Robotic Process Automation to help business with processing various tasks that are usually handled by a helpdesk, for example request tickets to IT Support. The IntelliDesk agent will automatically trigger when a new request is created and leverage AI to understand what the user is requesting. It will then check against a list of automations available for it to trigger based on the queues and the schemas …

Date

2024-11-15

Related UiPath products

Forum
Integration Service
IT Automation
Orchestrator
Process Mining
Robot
Studio