Update incident with attachment using API

Help Studio Web
1

I’m updating a ServiceNow incident and attaching a file using API in UiPath.
But it only accepts JSON files. I want to upload .xlsx or .zip files instead.
Has anyone done this before or knows how to achieve it?

2

I’m not allowed to post company examples here, and it is to warm to rewrite it so…:

Try this warm and fuzzy GPT method.:
https://chatgpt.com/c/68641214-7678-8000-b1cc-988efd6eb308

Disclaimer, I didn’t validate it and GPT tends to f* up these things a lot but it does point you in the right direction.

3

@Sanjana_Malani

Welcome to the community

which activity are you using?

a quick help here

cheers

4

I’ve done this in the past using the Service Now API and not had any such limitation on the file type, can you demonstrate where you get this limitation?