UiPath Document OCR error

Hello,

Please help me figuring out a way to solve the following issue: I try to use the UiPath Document OCR engine to process some .pdf documents but whenever I start my bot it fails, giving me this error: Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{“message”: “Failed to consume license”}”} UiPathOCRErrorInvalidResponse — image and logs attached.

I am trying to figure out the reason behing this error but I failed to get any answers so far.

  • the API key is good. I also generated new keys and I still get this error.
  • none of my .pdfs have more than 2 pages per document
  • none of my .pdfs are bigger than 2MBs
  • I am the only one using my community edition API key

Any thoughts? Thanks in advance!

Full logs:

Click here for full logs

21.10.5+Branch.support-v21.10.Sha.369f46199a0fa6287d86ab2534b6896019db01bc

Source: Read PDF With OCR

Message: Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{“message”: “Failed to consume license”}”} UiPathOCRErrorInvalidResponse

Exception Type: System.Exception

RemoteException wrapping System.Exception: Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{“message”: “Failed to consume license”}”} UiPathOCRErrorInvalidResponse —> RemoteException wrapping UiPath.Vision.OCR.OCRException: {“info”: “Prediction Failed”, “reason”: “{“message”: “Failed to consume license”}”} UiPathOCRErrorInvalidResponse
at UiPath.OCR.Core.ImageAnnotatorService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.OCR.Core.UiPathCloudOCRExternalEngine.d__0.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.OCR.Core.UiPathCloudOCREngine.d__6.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Vision.OCR.Engine.BaseEngine.d__20.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Vision.Core.OcrEngineRunner.d__0.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Vision.Host.Service.HostServiceWithRefContext.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.CoreIpc.Server.d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.CoreIpc.Server.d__21.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.CoreIpc.Server.<>c__DisplayClass4_2.<<-ctor>b__6>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.CoreIpc.IOHelpers.d__12.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.CoreIpc.IOHelpers.d__181.MoveNext() --- End of inner exception stack trace --- at UiPath.OCR.Activities.UiPathOCRBase.EndExecute(AsyncCodeActivityContext context, IAsyncResult result) at System.Activities.AsyncCodeActivity1.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.PDF.Activities.OcrReader.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.PDF.Activities.ReadWithOCRBase.d__43.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskNativeImplementation.BookmarkResumptionCallback(NativeActivityContext context, Object value)
at UiPath.Shared.Activities.AsyncTaskNativeActivity.BookmarkResumptionCallback(NativeActivityContext context, Bookmark bookmark, Object value)
at System.Activities.Runtime.BookmarkCallbackWrapper.Invoke(NativeActivityContext context, Bookmark bookmark, Object value)
at System.Activities.Runtime.BookmarkWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

Hi @AlexGabriel97

Please check the EndPoint ““https://du.uipath.com/ocr””

Thanks.