The Evolution of Digital Workforce: From Robotic Process Automation (RPA) to Agentic Process Automation (APA)

Description

It all started with Robotic Process Automation (RPA), where robots handled repetitive, rules-based tasks with efficiency.

Then, AI-powered automation took it up a notch—automating processes that require more cognitive skills like intelligent document processing (IDP), communications mining, and process mining.

And now, we’re entering an exciting new era with Agentic Process Automation (APA)—a game-changer that brings even more intelligence, adaptability, and decision-making power to the automation landscape.

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Date

2024-10-14

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Communications Mining