Sing-In Problem Uipath cloud platform

Good afternoon,

I have created a new free free UiPath Automation Cloud account. When I try to enter with the Microsoft option it throws me the following message and I cannot access.

"Oops! Something went wrong

An unknown error occurred. Please try again after a while. If the problem persists, please contact technical support."

Could you help me with this issue please?

Best regards

Hi @Elpepe_lerele

Welcome to forum

I think @loginerror @Pablito can help you


Nived N :robot:

Happy Automation :relaxed:

Thank you very much for your answer.
I hope @loginerror @Pablito can help me to solve the problem.
Best regards

Hi @Elpepe_lerele,
Welcome to the Community!
Can you check if normal option with login by email is working for you?

Hi @Pablito

Thanks for your help

This option it’s not working for me. I can only acces with microsoft option if I try to use email option it throws me an error “Invalid email address or password”.

Best regards

Please send me on private message the email address you have used to cloud platform. I will check it with proper team.

Sorry @Pablito I don´t know how can i send you a private message.

How can i do?

Best regards

I opened PM to you. You can answer there :slight_smile:

Thanks a lot

@Elpepe_lerele can you please try signing in again with Microsoft ( We deployed a fix that might have fixed your scenario. Thanks.

Hi Mircea

Sorry but the problem still continues. I can`t access.

kind regards

Hi @calin.popa

Could yoy help me with the acces problem please?

Best regards

@Elpepe_lerele please collect a HAR trace and share it with @Pablito