Orchestrator stuck! 0 Runtimes, 1 Connected

Help Orchestrator
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1

Dear UiPath team,

Our scheduled automations didn’t run this morning.
I tried relogging the assistant but sadly nothing changed. Something appears to be wrong…

Any help would be greatly appreciated!

Stijn

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Hi uiStijn,

The robot must be connected to the machine key and not the URL.

Cheers!

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Hey @uiStijn
Please check if licenses are assigned to the machines.

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@uiStijn

  1. Go to admin licenses page and check the licenses there
  2. If available see if they are allocated to tenant
  3. If already allocated go to orchetsrator-> tenant-> machines → assign unattended license

Cheers

1 Like
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Thanks for the input, customer support told me to restart UiPath service in the services app (%windir%\system32\services.msc) which fixed the problem!

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