We are using unstructured IXP model and for a couple of documents the Total amount extracted shows 0 however the reference it picked up seems to be totally fine, the OCR part is not extracting the right value from the reference.
In IXP validation (Build tab > Validate predictions), hover over the “Total amount” field showing 0 EUR, click the pencil icon, and manually type the correct value “39.08”. Then click the + icon, re-highlight the exact reference span “39.08” in the document, and submit the annotation.
This is expected behavior with unstructured IXP models.
The OCR is reading the value correctly (as seen in the reference), but the model is not confidently mapping it to the Total Amount field, so it returns 0.
This usually happens due to layout differences, multiple amounts on the page, or formatting variations.
Check the confidence score of the Total Amount field
Add these documents to training and retrain the model
Make sure the Total Amount label and format are consistent
Use a fallback logic to take the reference value when Total Amount is 0
Consider a semi-structured model if layouts are similar
It’s a model interpretation issue, not an OCR issue.
Hi @arjun.shiroya thanks. I tried this way and trained few docs but still same error. Field type is Monetary Quantity. Also this is only happening for ~5% of docs while for rest of the similar documents its working fine. These all are similarly structured documents.