How To Access Host Tenant When AD Is Forced Enable

How to access host tenant when AD is forced enable?

Issue Description: After configure the AD from host tenant and place the option of "Force automatic login using this provider" as enable , it is not possible to select the tenant. Hence the host tenant is unreachable.

Resolution:

  1. Access Orchestrator URL+identity/configuration or Orchestrator+identity/account/hostlogin
  2. Go to Users -> Authentication Settings
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  1. Go to Active Directory Configure and disable "Force automatic login using this provider"
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  1. Access the Orchestrator URL from a new Incognito page and retest to get access to host tenant.