Hotmail, Get IMAP Mail Messages: Timed out while waiting for Mail Service to connect

[wang_amanda]

I want to get my hotmail email, but it’s notify ‘Get IMAP Mail Messages: Timed out while waiting for Mail Service to connect’ when run the project

[Nithinkrishna]

Hey @wang_amanda

Check your mail server please…

Thanks
#nK

[Palaniyappan (Palaniyappan P)]

@wang_amanda

Timed out while waiting for Mail Service to connect

Hi

There can be multiple reasons for this

1. First check with the antivirus
   An antivirus can detect suspicious activity especially in mail Activity executing. Adding UiPath executor into whitelist or disabling antivirus helps to resolve this problem.

2. Increase the timeout property value by mentioning like this
   150000

3. Finally upgrade the mail package and give a try
   Go to design tab → manage packages → project dependencies → upgrade mail activity package

Cheers @wang_amanda