Hire2Retire Agents

[aman.s.chauhan]

AgentHack submission type

Enterprise Agents

Name

Aman Chauhan

Team name

Hire2Retire Agents

Team members

@Arif Mirza , @Mridhula Natarajan

How many agents do you use

Multiple agents

Industry category in which use case would best fit in (Select up to 2 industries)

HR

Complexity level

Intermediate

Summary (abstract)

HR, in collaboration with business, needs to drive workforce capabilities by developing rightly skilled talent while unlocking the promises emerging technologies offer.
Evolving operating model and new capabilities will enable HR to be a true change agent, driving workforce transformation and employee experience through Automation & Innovation

Detailed problem statement

In many organizations today, HR processes such as handling employee queries, talent acquisition, and
onboarding are largely manual, consuming substantial amounts of time and resources. Response times
can be slow, leading to decreased employee satisfaction. HR personnel often have to sift through
numerous documents and systems to find answers to common inquiries, engage in extensive manual
resume screening, coordinate interviews, and manage onboarding paperwork.
Basic automation tools, such as templated email responses and simplified scheduling apps, do exist but they fall short in dynamically addressing the complexity and scale of modern HR operations.
Challenges in Current System

1. Employee Queries: HR teams are frequently overwhelmed with repetitive questions that require
   manual intervention. Static FAQ systems fail to provide dynamic, personalized, and context-rich responses for employees looking for nuanced information.
2. Talent Acquisition:
   • Searching and Shortlisting: HR professionals spend considerable time manually searching
   for candidates on platforms like LinkedIn and various job sites. This process requires significant manual effort and can lead to candidate bias during screening.

Detailed solution

The automation aims to solve several key issues and challenges faced in current HR operations:

1. Manual Overload: Many firms still rely on time-consuming, manual HR processes such as query management, recruitment, and onboarding. These processes waste valuable time and resources, leading to slower response times and reduced employee satisfaction. Although basic automation solutions exist, they are unable to address the complexities and dynamic needs arising in today’s HR environments.

2. Automation Complexity: Traditional automation technologies, like templated emails, fall short in meeting the intricate demands of modern HR practices. This limitation necessitates a more sophisticated approach that can adapt to evolving process requirements.

3. Agentic AI Integration: Seamlessly incorporating AI into HR workflows poses technical and operational hurdles. There is a need for an automation solution that can integrate AI agents effectively, transforming manual processes into AI-driven, strategic operations.

Overall, the solution addresses inefficiencies within HR departments by implementing UiPath agents that can autonomously manage tasks and interactions without human intervention, thereby improving operational efficiency and decreasing dependency on manual labor.

Demo Video

final_demo.mp4

Expected impact of this automation

The proposed HR automation solution using UiPath agents delivers a range of measurable benefits, including:

1. Return on Investment (ROI):

   • Through task automation, organizations can achieve substantial cost savings by reducing labor costs involved in manual HR operations and improving overall productivity. This allows for the reallocation of resources toward strategic initiatives.

2. Time Saved:

   • Automated recruitment processes significantly reduce time to hire. Companies such as Chipotle have noted a 75% reduction in hiring times by using AI-driven automation solutions.
   • The use of automated document management and onboarding processes minimizes time spent on administrative tasks, allowing HR teams to focus on higher-value activities.

3. Reduction of Manual or Repetitive Tasks:

   • UiPath agents autonomously handle repetitive tasks such as resume screening, interview scheduling, and query management, decreasing the manual workload on HR staff and reducing the risk of human error.
   • FAQs and interactive chatbots provide instant, automated responses to common employee inquiries, diminishing the need for manual intervention.

4. Improved Compliance:

   • AI-driven solutions continuously track regulatory changes and ensure that company policies remain up to date, thus aiding in compliance monitoring and reducing the likelihood of compliance-related issues.

5. Additional Measurable Benefits:

   • Enhanced Candidate Engagement: AI-assisted outreach messages in recruitment have resulted in a 44% higher acceptance rate.
   • Operational Efficiency: By automating processes like training program management and performance tracking, HR teams can enhance operational efficiency while personalizing employee experiences.
   • Employee Satisfaction: Improved response times and accurate information dissemination through automation lead to higher employee satisfaction and engagement.

Overall, this automation transforms HR systems into data-driven environments that prioritize employee-focused experiences while paving the way for long-term operational success and strategic growth.

UiPath products used (select up to 4 items)

UiPath Studio

Integration with external technologies

Open AI

Agentic solution architecture (file size up to 4 MB)

Sample inputs and outputs for solution execution

For this automation, the sample input required is a query from an employee or HR staff. For example, a query could be something like, ‘Can I take leaves on religious festivals not listed in the holiday calendar?’ This input will be used to interact with the automated system, allowing UiPath agents to process and provide a response or perform the necessary actions based on pre-defined workflows and criteria.

. FAQ Query Answers: Upon receiving an employee’s inquiry, the system automatically provides a detailed response extracted from the company’s knowledge base. For example, it might answer questions related to company policies, remote work eligibility, and application processes.

2. Detailed Job Description (JD) Creation: Based on input from HR personnel, the system uses predefined templates and criteria to generate a comprehensive and tailored job description, aligning with the organization’s recruitment goals and needs.

3. Resume Screening: The automated system processes incoming resumes, filtering them through AI algorithms to match candidates against the predefined JD criteria and highlight top candidates. This reduces manual bias and expedites shortlisting.

4. Interview Scheduling: Once candidates are selected based on the JD, the system sends an email to the hiring manager to confirm their availability. It then coordinates with the candidate, schedules the interview on Zoom, and emails both parties the Zoom meeting link and password, ensuring a seamless interview arrangement process.

Other resources

AgentHack_The HR landscape of tomorrow.pdf