Having issues setting up orchestrator cloud with Okta

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1

Hello,
i’m having issues with setting up SSO using Okta. first error i received was “not allowed by CORS.” this is cloud orchestrator and using google chrome. speaking with okta rep at my company, he said he set it up to work with CORS. he is getting the error below:

The image shows an error message indicating that the provided Origin URL should not include the specified path. (Captioned by AI)
The image shows an error message indicating that the provided Origin URL should not include the specified path. (Captioned by AI)880×119 30.3 KB

i think the confusion is i don’t know what url i should be giving my okta rep. i’m going by documentation below:

The image provides detailed instructions for configuring the SAML settings, including setting a single sign-on URL, enabling recipient and destination URL usage, specifying an audience URI, and setting the Name ID format to EmailAddress. (Captioned by AI)
The image provides detailed instructions for configuring the SAML settings, including setting a single sign-on URL, enabling recipient and destination URL usage, specifying an audience URI, and setting the Name ID format to EmailAddress. (Captioned by AI)1036×183 19.9 KB

i was assuming identity name would be the first_citizens part. is this correct? could you possibly give a better example of what i should give for okta url other than what is in the docs? I want the url to direct me to my orchestrator home page.

2

Hi @chris.dease ,
Try this below and let us know

  1. Verify that the Origin URL contains only the base domain and no additional paths.
  2. Go to Security > API > Trusted Origins in Okta and look up Trusted Origins.
  3. Check that your orchestrator authentication endpoint matches the Single Sign-On URL, Recipient URL, and Destination URL.
  4. To learn more about the error, go to Okta Admin Console > System Logs.
  5. To check if the CORS error still occurs, try using Chrome in Incognito Mode.

Tell me if this is helpful!