Getting error while installing UIpath

Help
1

Hi everyone,
while installing UIpath I am getting error like “Check set up log for more information and contact author”
this is what I am getting in set up log file:

2017-07-14 22:02:48> Program: Starting Squirrel Updater: --install .
2017-07-14 22:02:49> Program: Starting install, writing to C:\Users\diksha dhote\AppData\Local\SquirrelTemp
2017-07-14 22:02:49> Program: About to install to: C:\Users\diksha dhote\AppData\Local\WhatsApp
2017-07-14 22:02:50> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\Users\diksha dhote\AppData\Local\WhatsApp\packages\RELEASES’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Squirrel.Utility.LoadLocalReleases(String localReleaseFile)

help me out…

2

Hey @Diksha_Dhote

Welcome to Community.

Please make sure that there is no anti-virus preventing the setup to write in that folder. Also check the permissions for that folder.

You can try again by deleting the %localappdata%\UiPath folder and try installing again.

It should work.

Regards,
Vijay.

3

Thank you for replying…
before I read your comment I uninstall uipath and then deleted squirreltemp folder.
now I am getting that Uipath already exists.
I tried to delete “Uipath” folder but was not able to delete it
Then I went to properties->security->permissions
but was not able to change user at all
attaching the screenshot.

Screenshot%20(161)
Screenshot%20(161)1366×768 393 KB
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2019-05-03 15:35:13> Program: Starting Squirrel Updater: --install .
2019-05-03 15:35:13> Program: Starting install, writing to C:\Users\diksha dhote\AppData\Local\SquirrelTemp
2019-05-03 15:35:13> Program: About to install to: C:\Users\diksha dhote\AppData\Local\UiPath
2019-05-03 15:35:13> Program: Install path C:\Users\diksha dhote\AppData\Local\UiPath already exists, burning it to the ground
2019-05-03 15:35:13> Utility: The files inside C:\Users\diksha dhote\AppData\Local\UiPath could not be read
2019-05-03 15:35:13> Utility: The directories inside C:\Users\diksha dhote\AppData\Local\UiPath could not be read
2019-05-03 15:35:13> IEnableLogger: Failed to remove existing directory on full install, is the app still running???: System.UnauthorizedAccessException: Access to the path ‘C:\Users\diksha dhote\AppData\Local\UiPath’ is denied.