FTE calculator - easy

I have a “blank paper” front of me, so this is a luxury to begin my own methodology. Our business has no mature and stable processes. Yesterday eg. I told them an error from the log file, and they were wondering that the job was using a specific Excel table: they don’t even know what they asked the robot to do.

I am also feeling that they are happy to push to IT the trouble, for them it is important to have less work. BTW they took in advance the project the FTE saving literally and sent away 3 people. It doesn’t hurt them that they created a full time job for me. smile:
what’s the culture for PM here?This text will be blurred