Forward Email: The provided MailMessage does not reference a known email service

[Nithin_P (Nithin Prabhu)]

Hi @Sam_Abraham,

This error pops up when you try to retrieve email using the ‘Get Outlook Mail Messages’ Activity (Classic Design Experience) and you pass the MailMessage Object you obtained from this activity to the ‘Forward Email’ Activity (Modern Design Experience).

‘Forward Email’ Activity is expecting a MailMessage Object generated by ‘Get Email By Id’ Activity (Modern Design Experience).

Here is one additional step you need to do to achieve the result you are looking for using the same set of activities:

You can then use the EmailMailMessage Variable in the the ‘Forward Email’ Activity.

Hope that helps !

Thanks & Regards,
Nithin