Error occures in Get Mail activity under Office 365 Scope

[shibina_sainudeen]

Hi,
I am facing an error in Get Mail activity under office 365 scope as “an error occurred sending the request.” Office 365 scope is passed and send mail is also working. Issue is only with get mail activity. Any suggestion please.

I have given the values in Account and Mail Folder properties.

[mkankatala (Mahesh Kankatala)]

Hi @shibina_sainudeen

Check the below thread,

Get Mail of Microsoft 365 scope: An error occurred sending the request

When I debug the Microsoft Office 365 Scope, appeared Get Mail: Code: generalException Message: An error occurred sending the request. exception in the Get Mail activity. [image] I have got the Office365AppID & Office365Tenant. But still appears the exception. [image] The query as follows “Contains(subject, " + “'” + in_QuoteNumber +”')" Maybe the Query expression is wrong? I don’t know whether the single quotation is correct. It has been bothered me for 2 days. As a rpa fresh one, I…

Hope it helps!!

[Gayathri_Mk]

Can you attach any error screen shot here we can have a look on properties as well

[shibina_sainudeen]

Hi,

this is the error screenshot

[Gayathri_Mk]

properties pane can you send the screenshot of it

[hrishikesh.k (Hrishikesh Kothale)]

Hello Shibina,

Please try following documentation.
From the looks if it, it’s a rights issue - please check docs below:

• Microsoft Office 365 Scope (uipath.com)
• O365 API Permissions Setup (uipath.com)

Please let me know if issue gets resolved by given suggestion.
Thank you.
Happy Automation!