Deserialize json array issue

Hi ,
I am using http activity for REST API calls in uipath to interact with the client’s web application. The scenario is that the bot has to filter tickets from the application and fetch their details like their username ,client one by one and process on them in SAP application. This loop will continue in the similar way for the other tickets. Till ticket filtering my bot is working fine. But when it comes to fetch the details then it is getting stuck in deserialize json array activity. Here in the http activity i have created a variable (id). In the parameters section i have provided the value TicketNumber to id as ticket number will be stored in it. So it will be passed to id and it’s details will be fetched. But i am facing error . Is it due to this variable thing in http? because when i checked this API call by providing a ticket number by hard coding then i got the details.

@mannu.1996.08
with a JSON snippet that is representing your case we could help more on the retrieval task.

Are you asking me to share the workflow? @ppr

@mannu.1996.08
the JSON snippet was requested. With this we want to findout why hard coded value retrieval is working but the other approach is failing

is this fine? @ppr

@mannu.1996.08
maybe I have misunderstood. So let summarize what I got:

But when it comes to fetch the details then it is getting stuck in deserialize json array activity.
I did understand that you are trying to parse JSON, but you do face some parsing issues.

So the request was to share this JSON snippet / sample with us.

yes you understood right. This is the issue. Where will i get the json snippet ? i am new to this so i don’t know.