i have created converstaional agent for my automation.I have uplaoded documents related to jira work orders and technical and functinal document in storage bucket.
i am using DeepRAG to read pdf conetnt of files which i have stored in storage bucket and that is linked using context in agent and tool added as deeprag.
created escalation app and provided instruction like if you not able to get details from dicument then go for escalation approch.
here in text file i am attaching system primt and atatching agent scrennshots.
issue i am facing is everytime it is going for escalation appaoch and not reacding from files?why this is happening ?is i have missed any configuration? or i have aaded any wrong information? SystemPromt -Jira workOrderAutomation support agent.txt (4.7 KB)
Check if your folder from which you are running agent have access to Storage Bucket which is used for Index.
Check if file is present in storage bucket and synced by index successfuly.
DeepRAG is extremely useful when
a. You have large knowledge base to refer.
b. Knowledge base needs to be updated when required.(Programmatically/ manually)
c. Needs references form knowledge base
etc.
You can skip DeepRag if your knowledge base is very small, static and can be added in System prompt.
i tried without deeprag as well but still going for escalation approch.can you please check my system promt which i have attached as a text file and moify if possible and send me because i tried with diff promts as well
better explain the same to auto pilot and it would modify the system and user prompts ..check them
Also if you are still getting error then first check the debug logs and see what thr agent is responding and then accordingly you can look at the prompts or tools
