Hi, I use UiPath.Jira.Activities How to use “Create issue” and set the priority to other than the default? I used an additional field and it unfortunately doesn’t work: [image]

When I used the example “customer field”: New Dictionary(Of String, String) From {{“Epic Link”, “PRJ-421” }} it works. But in this New Dictionary(Of String, String) From {{“Priority”, “Blocker” }} it doesn’t work. Error: [image]

hi @Paulina_x , According to the Create Issue doc site: https://docs.uipath.com/activities/docs/jira-create-issue The Additional Fields property, accepts a Dictionary containing key-value pairs for Jira fields. Hope this helps. Happy automation! Kind regards, Kenneth

You may check the tutorial here: [image] Tutorial - Communicate with Jira through UiPath Tutorials How to automate Jira Software with UiPath If you are in the dev team and your role is developer, QA, BA, Project Lead, etc., or if you are a client, you must have interacte…

I can’t update issue. I need to create issue with proper priority.

Have you tried other values aside from “Blocker” like “High” or “Low”?

Yes, I tried. and unfortunately it doesn’t work either

I think it’s case-sensitive. Can you try to make it as “priority” and test again? As the syntax for the PRIORITY field here is “priority”: https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-fields-reference-939938743.html#Advancedsearchingfieldsreference-PriorityPriority Hope …

[image] [image] [image] In the case of Epic Link, it works, and I used this example: New Dictionary(Of String, String) From {{“Epic Link”, “PRJ-421” }} Of course, instead of the PRJ-421, I used something that fits in my jira

hi @Paulina_x , Can you try this package instead? https://marketplace.uipath.com/listings/jira-software-integration It was referenced by UiPath on this post: How to create a new project in jira using UiPath Jira activities - #5 by DanielaD Hope this helps. Happy automation! Kind regards, Kenneth …

I have problem with this because in “Jira Software Application Scope” API token must be a string, not a secure string.

Create ticket with "Blocker" priority

Help Activities

kennbalobalo (Kenneth Balobalo) February 2, 2023, 9:12am 4

You may check the tutorial here:

Hope this helps. Happy automation!

Kind regards,
Kenneth

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Create ticket with "Blocker" priority

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