Caught program exception in BZMD.EXE error

Hi Everyone,
I need your help. Currently i am facing issue while login to mainframe using UiPath.
After few successful runs it is showing me below error.

“Caught program exception in BZMD.EXE, EXCEPTION_ACCESS_VOILATION.”

can anyone know what is the issue?

Thanks

Hi @tejasvinalawade ,

i think the error which you mentioned is not UiPath issue. Could you please try to open the mainframe application manually and see if you are getting the same popup error saying that BZMD.EXE, EXCEPTION_ACCESS_VOILATION.

i feel this issue due to corrupted software or due to antivirus program. please refer the below link for troubleshooting steps and solutions for the Access violation exception for the software in the windows.

Regards,
Kirankumar.

Hi kiran,
Thanks for your reply.
I tried manually login into mainframe it working fine but when i tried to login using UiPath it throw an error. This error is frequent error. When i restart my machine it works fine but after few successful runs it showing same error popup and sometime it works fine for many runs :stuck_out_tongue:

Tejasvi

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Does anyone know what would be the issue ? Still facing same error.