Agentic automation is the latest step in automation’s evolution. It enables software “agents,” powered by large language models (LLMs), generative AI (GenAI), and large action models (LAMs), as well as other advanced AI, to take autonomous action. Agentic automation agents can perceive their environment, reason and ask questions, and formulate and execute actions to achieve specific goals. People do not need to structure and direct these agents’ work; rather, agents themselves can assess data, recognize patterns, formulate new questions, draw conclusions, structure processes to get the work done, and execute the work.
RPA and AI-powered automation are not going away. But agentic automation is bending the future of automation, making it even more core to business operations in a digital and AI-saturated world. Now, with the addition of agentic automation to the panoply of automation approaches, we can automate complex business processes that were previously too non-routinized, or unpredictable to be automated.
This is your space to share your experiences with agentic automation, learn from others, report bugs, and seek help with solutions.
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