You don´t have access to the organization unit in the URL

When I change priority in one Transaction Item of Queue from normal to high nothing happens and this message appears


You might not have access privilege to do the same

Hi @lepumin

Please make sure You have the ‘Edit’ Roles provided under Queues.


1 Like

Thanks for you replies…
I have all Transactions permission under user role.
Queue Edit permission is necessary?

Hi @lepumin

Yes you need to have queue edit permission.


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