You don´t have access to the organization unit in the URL

When I change priority in one Transaction Item of Queue from normal to high nothing happens and this message appears
why?

image

You might not have access privilege to do the same

Hi @lepumin

Please make sure You have the ‘Edit’ Roles provided under Queues.

Thanks.

1 Like

Thanks for you replies…
I have all Transactions permission under user role.
Queue Edit permission is necessary?

Hi @lepumin

Yes you need to have queue edit permission.

Thanks

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