You Are Authenticated But Not Authorized To Access Test Manager

After successfully installing test manager and following the post-installation setup, it is not possible to access Test Manager and the error displayed is:"You have been authenticated but you are not yet authorized. You have requested access to Test Manager."

This error happens if the user trying to access Test Manager was not yet authorized by an admin.

Even if the user attempting to access is a tenant admin, but they authenticate via an external identity provider (like Active Directory, Google, Azure or SAML 2.0), they would receive the same error.

In order to fix this, proceed as follows:

  1. Log into Test Manager on the tenant where Test Manager was enabled as local admin user > enter "admin" as user ID and the password
  2. Click on the 3 dots next to the username icon and select "Users and Groups"

  1. Navigate to the "All" tab or the "Pending Authorization" tab and click on the 3 dots pertaining to the user and select "Authorize"