Yearly report problem : Performer : report not found pop up

Hi ,
I am facing issue while downloading monthly report using IE browser.
When the pop up appers first time , the element is identified and OK is clicked.
However the next time it appears with a checkbox and message as “Dont let this page create more messages”
This addition in the pop box somehow is not able to detect the element.

My selector of element exits is :slight_smile: <wnd app='iexplore.exe' cls='#32770' title='Message from webpage' />
<wnd ctrlid='65535' aaname='No report found for this vendor / month / year that you have specified.' />

@PrankurJoshi , can you help

Did you try sending hotkeys ? Try enter or esc. Or else you can try click Image

Thanks,
Prankur

Yes that helped @PrankurJoshi. Thanks!

1 Like

Hi, can you explain more? I’m facing the same problem, but can not get your point.
Thanks!

Try to use Send Hot Keys activity and pass enter key or esc key

Thanks,
Prankur

Hi All,

I am also getting the same problem. I’ve tried sending hotkey (using Esc key) but still doesn’t work. A sample screenshot can be seen below. Hope someone could help me. Thanks!

image
image

Hi @caduque
Do not indicate that whole pop-up in Send hotkey activity, because if you notice that there are 2 types of pop-ups comes randomly, so it’s better to indicate that exclamation mark symbol (!) which is in triangle, coz it’s the only element which is common in both of 'em, So It’ll trigger ESC any way. :slight_smile:

I hope this will work for you.

Hi @samir ,

I’ve tried your suggestion but still doesn’t work. The exclamation marks has different attributes. Please see my sample screenshots below. I’m almost done with this activity and I will really appreciate any help.

-2nd message (with multiple pages)

@caduque
i’ll suggest you to take Element Exist activity just after you click on download button , indicate that exclamation mark and make sure that, it’s selector should be like this " <wnd app=‘iexplore.exe’ title=‘Message from webpage’ />"

then, take if activity and pass Element Exist’s output variable in if condition,
and your Send hotkey activity should be in Then section, do not indicate anything in Send hotkey, you just need to put ESC in key. As what else it’ll trigger ESC.

Else part should contain your sequence which has futher process (means to save the csv).

3 Likes

Hi @samir,

My program now works! My Element Exists activity contains this selector " <wnd app=‘iexplore.exe’ title=‘Message from webpage’ />". Thanks so much!

1 Like

Thanks. My issue also resolved using the same selector. :slightly_smiling_face: