Word not opening on unattended VM but works if manually started

Hi everybody,

I have a really strange situation running a robot on a VM. I have a robot that uses Word activities and the word scope is not able to open the app if triggered from orchestrator. if i start it manually from assistant it works.

I also implemented steps to open word by start process (same result) and opening app (same result).

I also did a repair word from VM and used different package versions for Word.Activities.

Can somebody help me on this please?

Hi @penceajr ,

Could you let us know if you have the set the process as Background Process?

Hi Superman,

Yes i have it as a background process.

@penceajr ,
Please do check the below documentation :

You might need to disable the Background Process in Project Settings and check if your process works fine to prove this is the fault.

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Many thanks on the quick reply, indeed it works without background process.

The weird this is that if i start the same background process from assistant it works :))).

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