Word Application Scope issue - Unable to cast COM object

[william.coulson (Will Coulson)]

Hello,

I am trying to scrape data from a word document using a Word Application Scope. I have followed various forum posts, Microsoft support, and unfortunately I have had no luck.

I have attempted to repair Office 365 using quick repair and online repair, I have tried uninstalling/reinstalling the UiPath.Word.Activities package, and I have attempted to locate the Win32 folder within the Registry Editor (I was unsuccessful in finding the correct folders). None of these have worked. I thought I should put a frum post out before I uninstall/reinstall Office 365.

Does anybody have any solutions to fix this issue? Any help is appreciated.

[Nithin_P (Nithin Prabhu)]

@william.coulson

reinstall Office 365

I recommend you do this !

[william.coulson (Will Coulson)]

I have just tried uninstalling/reinstalling Office 365, and restarting my PC, but it still isn’t working

[Srini84 (Srinivas)]

Hi @william.coulson

Check below post

Problem with Word Automation on Server

I recently install UiPath Studio on my desktop and on a MS Server 2012 R2. Both systems have MS Office 365 installed with the same version. The Word Automation (i.e. Word Application Scope, Add Image, Export to PDF) works properly on the desktop installation, but not on the server installation. I get the following error on the server system: If Word is not open: Message: Error openning document, make sure Word application is installed Source: Word Application Scope Exception Type: Excepti…

If you unable to solve try to downgrade the package and try, some times upgrade UiPath.word.activties have some incompatibility issue

Hope this helps you

Thanks

[william.coulson (Will Coulson)]

Hey @Srini84,

I have already looked at the post you’ve mentioned, I tried the repair but it didn’t work. I will see if downgrading the package helps

Just tried downgrading the package, that hasn’t worked.

[william.coulson (Will Coulson)]

I have put out a support ticket. Hopefully the issue will be resolved…

[william.coulson (Will Coulson)]

The issue has now been resolved. I had to uninstall my current version of Office 365, and install the 32-bit version of Office. Application scopes all work fine now.