Windows 8.1 Freezes while the process is running and kicking me out from the remote session

Dear Team,

We have noticed that the Robot (Windows 8.1 PC) stopped responding while a process is running and cannot even connect to the remote desktop session and it’s kicking me out. Any solution to this matter?

Hi @samlithaf

Could you share some details about your process? There can be many reasons here and without context we are all in the dark. Also, if you happen to be an Enterprise customer, you can always contact our Technical Support with this issue.