Why Studio desktop is crashing?

[RobotUi (UiRobot)]

Hello everyone,
Why my Studio is keep on crashing? It’s been 26th time from 2 days , i am not able to work, it is crashing all the time.?

What’s wrong with UiPath ? are they closing the company or what?
In this way I need to switch to Python rather than depending on specific tool that does not work properly.

@UiPath_Community @loginerror @staff

[ashokkarale]

@RobotUi,

Could you share that detailed error information from details button on that error screen.

Thanks,
Ashok

[batthula.p949]

Hi @RobotUi

If UiPath Studio is crashing frequently, here are some common causes and solutions that could help resolve the issue:

1. System Resource Limitations
   Cause: Studio may consume significant resources, and if your system is low on memory (RAM) or CPU, it could lead to crashes.
   Solution: Close other running applications to free up resources.
   Monitor your system’s performance through Task Manager to check for high CPU/RAM usage.

2. Corrupted Installation
   Cause: The installation files for UiPath Studio could be corrupted, leading to instability.
   Solution: Try repairing or reinstalling UiPath Studio.
   Ensure you download the latest version from the official UiPath website.

3. Outdated or Conflicting Packages
   Cause: If you are using outdated or conflicting package dependencies in your projects, it may cause Studio to crash.
   Solution: Check the project dependencies in the “Manage Packages” section of Studio.
   Update outdated packages and remove any that are no longer required.

4. Project-Specific Issues
   Cause: A particular workflow or project might contain errors, large datasets, or complex logic causing Studio to crash.
   Solution: Open a smaller or different project to see if the crashes continue.
   Break down larger workflows into smaller parts to identify where the issue lies.

5. Conflicting Software or Antivirus
   Cause: Sometimes, antivirus or other security software may interfere with UiPath’s operations, causing it to crash.
   Solution: Add UiPath to the exclusion list in your antivirus software.
   Temporarily disable the antivirus to test if that resolves the issue.

6. UiPath Robot Service Issues
   Cause: If the UiPath Robot service is not running correctly, Studio may crash.
   Solution: Restart the UiPath Robot service through Task Manager or the Windows Services panel.

7. Log Files Overflow
   Cause: Large or corrupt log files may cause Studio to crash.
   Solution: Navigate to the log folder (usually located in %localappdata%\UiPath\Logs) and delete old log files.

8. Studio Logs and Event Viewer
   Solution: Check the Studio logs for any errors or warnings. These logs can give clues as to why Studio is crashing.
   Check Event Viewer logs on Windows to see if there’s an application crash log related to UiPath Studio.

If none of these suggestions work, and if the issue persists, you might need to contact UiPath support with logs and crash reports to get more specialized help.

Thanks,
Purushotham

[alexandru (Alexandru Roman)]

Please share some logs, details, steps. This crash is not common and might be generated by something on your machine.

[RobotUi (UiRobot)]

[chethan.dinnupati (Chethan Kumar DS)]

Hi @RobotUi

Could you please share the version of studio you installed ?

Possible solution:

1. Open UiPath Studio > Settings > General > Reset Settings
   

   

2. Re-install the studio as it may install partially when the community version of it got installed.

Thanks,
Chethan

[RobotUi (UiRobot)]

I have tried all but nothing worked.

[RobotUi (UiRobot)]