My robot disconnects sometime like once a week, what may be the reason ?
If internet goes out ,robot disconnects i know but when internet is up, robot connects automatically. But internet connection is not the reason for disconnect.
Now what may be the reason for it ?
Please check if servicehost or userhost service is running or not…those are the services reaponsible for robot …one in service mode and one in user mode
Is your environment intranet? If so, can you check if security gateway blocks your communication with orchestrator. (for example , in my environment, outbound transmission volume is limited and it causes this problem, sometimes.)
YES SIR , OUR NETWORK IS INTRANET
Is there any security gateway (or security agent) which blocks packet when much data is sent? If yes, it might be cause.
For that, I need to contact IT.
If again same error is encountered, first i will check firewalls