Hello everyone,
My robot disconnects sometime like once a week, what may be the reason ?
If internet goes out ,robot disconnects i know but when internet is up, robot connects automatically. But internet connection is not the reason for disconnect.
Please check if servicehost or userhost service is running or not…those are the services reaponsible for robot …one in service mode and one in user mode
Is your environment intranet? If so, can you check if security gateway blocks your communication with orchestrator. (for example , in my environment, outbound transmission volume is limited and it causes this problem, sometimes.)